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Delivery

Once your order has been dispatched from our warehouse, you will be sent a dispatch confirmation email with details of your order.

Please note: Orders placed before 2.30pm will get dispatched the same day depending on if they are in stock.  If not, your order will be sent to our lab to be freshly made and dispatched the following day. Orders received from 2.30pm onwards will be dealt with the following day and processed from 8.30am onwards.

UK Standard Delivery – Can take up to 1-3 working days to arrive from dispatch, therefore, please allow this amount of time before contacting us regarding an order not yet received?

UK Recorded Delivery – This option can still take up to 1-3 working days to arrive from dispatch, therefore, please allow this amount of time before contacting us regarding an order not yet received?

UK Next Day Delivery – This option will will allow your order to be delivered to you, the next working day from dispatch.

International Signed For to all European countries – You will be emailed a tracking number, this can take up to 7-10 working days to arrive, therefore, please allow this amount of time before contacting us regarding an order not yet received?

Air sure/International Signed For to ROW – Depending on which country you are located will determine what service we will dispatch the goods with.  Not all countries accept Air Sure, therefore, those whom don’t will get dispatched via International Signed For.  You will be emailed a tracking number, this option can still take up to 7-15 working days to arrive depending on what country you live in, therefore, please allow this amount of time before contacting us regarding an order not yet received?

Where a specific delivery date needs to be arranged, please email us on the email enquiries@decadentvapours.com after placing your order to confirm this.

In any event where specific delivery dates have been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date or receive a full refund.

Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

Shipping Times and Costs – UK Mainland

All products ordered by 2.30pm are shipped out the same business day. There is no shipping on Saturday or Sundays so orders placed after 2.30pm on a Friday will be shipped the following Monday depending on stock levels. If not, orders will be dispatched the next working day.

Decadent Vapours ship all products standard first class, or tracked for post as specified by the customer

Delivery Costs

£2.99 Standard First Class

£3.99 First Class Recorded (Signed for)

£6.99 Next Day Delivery

If ‘Standard’ Delivery option is selected, we will not be able to accept responsibility for lost or missing parcels with this method of delivery.  Under Standard delivery, if your parcel is lost in the postage system by a third party delivery service, the cost of your item/s will not be covered by Decadent Vapours. Should you wish your item/s to be protected from loss/theft, we would recommend a tracked option.

By clicking on the “Checkout” button, you agree that you have read, understand, and accept the Decadent Vapours Delivery terms and conditions.

Shipping Times & Costs- Europe

We aim to ship all orders placed before 2.30pm the same day. Standard Delivery costs to all EU/European Destinations are charged at £3.99. Orders placed using standard Royal Mail Airmail are the responsibility of the customer.

We also offer Royal Mail International Signed For at an additional cost of £7.99. For security we recommend using the Royal Mail Signed For service.

Decadent Vapours as a company uphold the highest standards of service but can on occasion be let down by third party handling companies such as Royal Mail. For security we recommend using the Royal Mail Signed For service

US & Non-European (World Zone 1 and World Zone 2)

We aim to ship all orders placed before 2.30pm the same day. All international orders are shipped via Royal Mail AirSure. Once your order is dispatched, a confirmation email will be sent to you with a tracking number attached.

Delivery costs to all International/Worldwide destinations are charged at £10.99

Goods exported outside the EU are not subject to UK VAT (Value Added Tax). Zero-rated sales only apply to orders shipped to addresses outside the UK/Europe/EU.